Get in Touch With Us
Got a question about a bitcoin sportsbook we've reviewed, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the ways to reach Bitcoin Betting Sites and what happens once your message lands in our inbox.
The Best Way to Reach Our Team
Email is the most reliable channel for getting a real answer from a real person. Send your message to [email protected] and we'll get back to you as soon as we can — most messages are answered within a couple of working days, though it can take a little longer if we're mid-way through updating our sportsbook reviews or checking a new bonus offer.
A quick note on the subject line helps a lot. If your enquiry is about a specific operator — say, a deposit issue with a crypto sportsbook or a question about how a cashback offer works — mention the name upfront so we can route it to whoever handles that area.
What People Usually Get in Touch About
We hear from crypto bettors and casual readers alike, and most messages fall into a handful of categories:
- Bonus and offer questions — Wondering how a welcome package, rakeback deal, or weekly cashback offer actually works before you deposit? We're happy to walk through the terms as we understand them, though the final word always sits with the sportsbook's own terms and conditions.
- Deposit and withdrawal queries — Questions about how Bitcoin, Ethereum, or other supported crypto deposits and withdrawals typically work, including rough timeframes and network fees, are some of the most common messages we get.
- Corrections — Crypto betting moves fast. Bonus terms change, new coins get added, states adjust their stance on online wagering. If something on the site looks out of date, tell us and we'll check it.
- Content suggestions — If there's a topic around bitcoin sports betting, wallet privacy, or a specific sportsbook you'd like us to cover in more depth, we're open to hearing it.
- General feedback — Positive or critical, we read all of it. It shapes what we prioritise next.
Before You Write In: A Few Things We Can and Can't Help With
We're an independent comparison and review resource — we don't operate any of the sportsbooks listed on this site, and we can't access your account, process a withdrawal, or resolve a dispute directly with an operator. For account-specific issues, your fastest route is the support channel offered by the sportsbook itself, usually live chat or a dedicated support email found in their help section.
What we can help with is general guidance: understanding how crypto deposits and withdrawals tend to work across the sportsbooks we've reviewed, clarifying how anonymous or low-KYC play typically functions, or pointing you toward the parts of our site that already answer common questions — including our guide to non-GamStop casinos if that's closer to what you're after.
How Messages Are Handled
Every email is read by someone on our team, not an automated system. We aim to reply within two working days. If your question needs research — for example, confirming a current bonus term or a specific coin supported at a given sportsbook — we'll say so and follow up once we've checked rather than guess.
A Word on Editorial Independence
Some of the sportsbooks we write about have commercial relationships with this site, and we may earn a commission if you sign up through a link here. That never decides where an operator ranks or what we say about it — our ratings are based on the offer terms, payment options, and overall experience as we understand them, not on who pays us. If you think we've gotten something wrong on that front, that's exactly the kind of message we want to receive.
Thanks for reading, and for taking the time to reach out. Whatever your question, we'll do our best to give you a straight answer.